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A Message from FPHSA’s Executive Director:                                               

We are here for you now and we plan to be here for you for as long as this situation lasts. FPHSA is the community’s safety net provider for behavioral health services and the single point of entry for developmental disabilities services. Like many other organizations, we are doing business a little differently than normal with additional safeguards to ensure the health and safety of our clients and employees alike. With the exception of clients with appointments for injections and those being served in our residential substance use program, all of our services will be provided through virtual methods including telephone and video conferencing. You should expect a call, text, or email regarding your scheduled appointment to offer the options available to you to keep your appointment. If you are not an existing client and need behavioral health or developmental services please call the appropriate number listed on our website for the location nearest you. We will continue to accept new clients for as long as our resources allow to ensure that we are able to help those in need across our community. If you experience a behavioral health crisis please call the clinic. While our physical doors to our clinics may be closed, we are still open to serve you!

Most of our non-direct care staff are currently working from home to reduce the risk of infection for them and for those required to be present at the office. We are committed to providing all of our usual services throughout this episode and will be answering phones and responding to messages. Because our staff may not be calling from their office phones you may receive phone calls with the caller id that shows an "unknown" or "blocked" number. If you have called us and see this type of call, it may be one of our staff calling you or returning your call so please pick up. If your phone has a setting to block all unknown callers please turn it off or we will not be able to contact you. We know that the services that we provide are critical to your health and well being and it is our responsibility to ensure that we continue to make these services possible regardless of the current conditions. We don’t yet know how long this will last but we intend to be here for you through it all.

For a list of our behavioral health clinics, please visit http://www.fphsa.org/Behavioral-Health-Services/Locations

For information about Narcan and how to get it please call (985) 543-4730 ex: 1206.

To reach developmental disabilities services, please call 985-543-4730. You can also email DDServices@fphsa.org.

For questions about COVID-19, please call 211 or visit http://ldh.la.gov/Coronavirus/. You can also visit the Louisiana Governor’s website at www.gov.louisiana.gov for updates.

We want to assure you that we are monitoring the Coronavirus (COVID-19) situation closely. If you are having difficulty in getting the services you need or if we can be of support, please email us at admin@fphsa.org.

Sincerely,

Richard J. Kramer

FPHSA Executive Director

Instructions to use FPHSA video conferencing services:

1. Enter zoom.us/join into your search bar on your telephone.
2. This automatically brings you to a zoom meeting.
3. FPHSA staff will give you your meeting ID. Once you enter it, and select “Join Meeting”, you will be in the meeting with staff.

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